Your sail cover doesn't fit or you don't like it? Although we steadily improve the descriptions and depictions of our goods, we know that sometimes a mainsail cover doesn't fit or a jib cover looks different from what you imagined it to look like.
We say: No problem, just send it back to us!
You can take 30 days to extensively examine the goods. Your legal right of withdrawal (see information about right of revocation) and warranty remain unaffected by our voluntary guarantee apply without restrictions.
To be able offer you our return warranty in the future, we kindly ask you to try out the articles as in a retail store and return them completely and in unused and undamaged condition.
Returning your order to Diekow-Segel is this easy:
- Order your returns sticker by phone via our service hotline +49 (0)40 41925918 (Mon-Sat 8-20h) or via E-Mail at firstname.lastname@example.org.
- Send back your product in an appropriate packaging up to 30 days after receiving it, free of charge.
- Upon a positive survey of your returned article, Diekow-Segel will refund your money to your account.